May 12, 2010: Having not heard back from anyone at Chase regarding my April 19, 2010 letter to David B. Lowman, CEO Chase Home Lending, even though I had a USPS Certified Mail delivery confirmation dated April 21, 2010 at 10:54 am, I decided to try sending my letter to an alternate e-mail address. I thought I’d deduced the Chase e-mail protocol and had already sent David.B.Lowman@chase.com a copy of my letter; it was not returned as undeliverable. But I’d heard nothing after almost a month, so I tried an alternate e-mail address and sent the letter to David.B.Lowman@jpmchase.com to see what might happen. It was not returned as undeliverable, but who even knew what that meant.
Mr. David Lowman probably had someone intercepting his e-mail along with his regular mail and routing it to who knows where. I really needed answers about my loan modification.
Filed under: Chase, Home Loan Modification, JP Morgan Chase | Tagged: Chase Home Lending, Chase Home Lending Executive Office, Chase loan modification, David Lowman Chase, jp morgan chase loan modifications, loan modification answers, Loan modification denial |