Chase Home Lending sends an email…what does it mean?

April 30, 2010, 11:11 am: I received this e-mail from Olga Danilova:

Hello Ms. Wright,

We are unable to provide you with a modification at this time. We will be sending your [sic] our detailed response in a letter. 

Thank you 

Olga Danilova

Chase Home Lending

Home Lending Executive Office

Phone: (614) 422-2260

Toll Free: (888) 310-7995 ext. 2260

Fax: (866) 480-1239

I decided there was not much else I could do until I either received a real letter in the mail from Chase or heard back from Natalia Carrillo, especially if Olga was going to be out of the country for two weeks. Either way, this made no sense. Why had I done the Financial Interview on April 29, 2010 if my modification had been denied on April 28, 2010? Was Chase playing games, stringing me along and pretending to offer this struggling homeowner help when all they really wanted to do was drain my last dollar in savings and then take my home? It felt that way, especially after being denied a modification because I had three months cash reserves on hand. Three months was a nano-second in the life of this mortgage.

Was Chase continuing the predatory lending practices established by Washington Mutual, masquerading as a friend of the family while they fleeced you…I sure hoped not.

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