May 10, 2010: I went back and forth by e-mail throughout the day with the Wall Street Journal reporter, answering questions about my financial situation, why I was still waiting, why I hadn’t just sold my house, etc. At the end of the day the reporter told me he’d just asked Chase why I hadn’t gotten an answer after almost 15 months. I was stunned.
Would it take the Wall Street Journal to get an answer from Chase about my loan modification? That was crazy! Why couldn’t regular people get straight answers from Chase?
It seemed to me that Chase was continuing the deceptive practices originated by Washington Mutual. I wasn’t the only one who felt that way; Treasury Secretary Timothy Geithner vowed to crack down on shoddy practices…maybe I should write him a letter as well.
Filed under: Chase, Home Loan Modification, JP Morgan Chase | Tagged: Chase Home Lending, Chase loan modification, David Lowman Chase, jp morgan chase loan modifications, loan modification, loan modification answers, Loan modification denial, WaMu, Washington Mutual |