Can the Wall Street Journal get Chase loan modification answers?

May 10, 2010: A reporter from the Wall Street Journal responded to a copy of my letter to Mr. David Lowman, CEO Chase Home Lending. He wanted to know if I’d heard back from Mr. Lowman and I told him I had not. It had been thirteen business days since confirmed USPS Certified Mail delivery (April 21, 2010) of my letter to Mr. David Lowman regarding his testimony before the House Committee on Financial Services and I’d planned to place a follow-up call later in the day.

With that we spoke about a story the Wall Street Journal was developing about people who were worse off after having applied for a loan modification. I knew that simply applying for a modification resulted in a ding on your credit record and as we spoke it became clear I was much worse off having waited for almost 15 months with no definitive and actionable response from Chase on a loan modification.

I had drained my savings, damaged my credit rating and spent countless hours chasing answers about how I might work something out with Chase to revise the terms of the mortgage. I knew I did not qualify for a HAMP modification but I also knew Chase had an in-house modification program; everything in life is negotiable if you can meet face to face with a decision-maker. I wondered if the Wall Street Journal might be able to get answers when I could not, and decided I had little to lose by participating in the article.

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One Response

  1. This is very similar to my own case. It will be 15 months on the fourth of June. I still have no idea as to whether I will be approved for a modification. I will have made eight trial mod payments and they told me I do not qualify for the MHA any longer since my husband is back to work this year. I no longer am assigned a negotiator, yet I am being considered for an inhouse modification. Which I am told could take several more months. My concern is it will soon be years instead of months to know if I even qualify for one of these loan modifications.

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