May 10, 2010, 2:00 pm: Natalia Carrillo at Chase (800) 848-9380 ext. 382-3158 had not returned my call; it had been over 48 hours if we were counting business days only, although Natalia had called me once on a Sunday (April 25, 2010 at 3:55 pm), so it had really been over 72 hours without a call back, or any contact from Chase. It had also been eleven days since my financial interview with Chase – so what exactly were these new processes? They seemed like the same old Chase processes: ignore, obfuscate and deny.
Filed under: Chase, Home Loan Modification, JP Morgan Chase | Tagged: Chase financial interview, Chase Home Finance, Chase Home Lending, Chase loan modification, jp morgan chase loan modifications, loan modification, loan modification answers, Loan modification denial |