Chase, I need answers and a loan modification!

April 19, 2010, 8:40 am: Received an e-mail from Olga Danilova at Chase Home Lending Executive Office:
Hello Ms. Wright, I have not received a response on your account from our loss mitigation area. But from what I can tell your account is still being reviewed. Thank you.

I freaked out; I could see what was going to happen: I’d get one e-mail a week from Olga with no news and in the meantime, Chase would continue the predatory loan practices devised by Washington Mutual and foreclose. I had to get answers. I’d written my congressman, my state senators, even Jamie Dimon at JP Morgan Chase, and a case had been opened with the Comptroller of the Currency. What else could I do?

I searched the internet for answers and stumbled upon the testimony of Mr. David Lowman, Chase Home Lending CEO, before the House Committee on Financial Services April 13, 2010; he said that people seeking answers from Chase should come to him. I don’t have a television and I’d not heard this offer on the radio or read it in the newspaper – I can’t believe it’s true, but it is. I saw the testimony myself.

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