April 28, 1:23 pm: Called the Chase Home Finance (800) 848-9380 number Natalia Carrillo had provided to tell her I’d faxed the information. After listening to a summary of my account I waited and pressed 3 for an operator. There was no way to enter Natalia’s extension. Carol answered and I asked how I might reach Natalia at extension 382-3158; she said she would transfer me but came immediately back on and said Natalia was not available. I asked if I could leave a voice mail and was told “they don’t have voice mail over there”. Why had Natalia given me her extension if she did not have voice mail?
Posted on May 14, 2010 by Cooler By A Mile