April 30, 2010, 11:11 am: I received this e-mail from Olga Danilova:
Hello Ms. Wright,
We are unable to provide you with a modification at this time. We will be sending your [sic] our detailed response in a letter.
Chase Home Lending
Home Lending Executive Office
Phone: (614) 422-2260
Toll Free: (888) 310-7995 ext. 2260
Fax: (866) 480-1239
I decided there was not much else I could do until I either received a real letter in the mail from Chase or heard back from Natalia Carrillo, especially if Olga was going to be out of the country for two weeks. Either way, this made no sense. Why had I done the Financial Interview on April 29, 2010 if my modification had been denied on April 28, 2010? Was Chase playing games, stringing me along and pretending to offer this struggling homeowner help when all they really wanted to do was drain my last dollar in savings and then take my home? It felt that way, especially after being denied a modification because I had three months cash reserves on hand. Three months was a nano-second in the life of this mortgage.
Filed under: Chase, Home Loan Modification, JP Morgan Chase, Washington Mutual | Tagged: Chase financial interview, Chase Home Lending, Chase loan modification, jp morgan chase loan modifications, loan modification, loan modification answers, Loan modification denial, predatory lending, Washington Mutual |